Deaf couple’s struggle with 911 system brings changes

Summarized by Hannah F. Mann, staff writer

After a deaf couple’s distressing experience in which local police took over 40 minutes to respond to a silent 911 call, a Canadian town has devised a new system for those who cannot communicate via the conventional telephone. Now, deaf and hard of hearing residents can register their phone numbers for a faster response time without the need to speak into a phone.

Read more here (the video does not provide captions, but some ASL is visible in the interview with the deaf couple).

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